nihon lock service nihon lock service


JP /  EN

Privacy policy

Nihon Lock Service Co., Ltd. (hereinafter referred to as “We”) continues the manufacture, sale, and maintenance of security products, especially lock mechanisms. In addition to maintaining the safety and security of our customers, we also wish to promote convenience and comfort. We also uphold the business of crime prevention as a contributor to society. Personal information which is passed on to us by various sources such as our associated companies and customers, we consider to be extremely important. We acknowledge our responsibility within society appropriately manage the protection of this information as follows:

  1. 1. We shall acquire personal information legally and honestly; specify the purposes of utilization of personal information within our business’s remit.
  2. 2. We shall use acquired personal information only for the purpose of utilization and take measures to prevent it from being used out of the purpose.
  3. 3. When entrusting or providing personal information to a third party, we shall only choose the person or company who meets high enough standards of privacy protection and take appropriate measures by contracts.
  4. 4. We shall observe laws and regulations determined by the country about handling personal information.
  5. 5. We are well aware of the risk of the unauthorized distribution, loss or damage of personal information and shall take necessary measures for the prevention of this.
  6. 6. We shall respond honestly and quickly to inquiries and complaints about handling personal information.
  7. 7. All of our officers and employees have good knowledge of the importance of personal information protection and make efforts to protect it .To do that, we are now developing the Personal information protection management system, based on “Personal information protection management systems – Requirements (JISQ15001)” which we shall comply with as well as endeavor to continue improving it.

Date of establishment: 2005 April 1
Date of revision: 2015 July 2
Nihon Lock Service Co., Ltd.
Representative director: Naohiro Futagami

Public Announcements Regarding Personal Information Protection

Nihon Lock Service Co., Ltd.
3-23-14, Higashi-Ikebukuro, Toshima-ku, Tokyo
Representative director: Naohiro Futagami
Personal Information Protection Manager: Director of Management Division
(TEL 03-5952-3090)

1.Purpose of utilization of personal information

We will use personal information for the following business and purposes.

  1. (1) Business
    • Sale, construction and maintenance of security products and builder’s hardware.
    • Development, manufacturing and sale of products which are important for a safe, secure and convenient/comfortable life.
  2. (2) Purpose of utilization
    <Personal information about customers>
    • Implement of the rights and obligations based on contracts or law, etc. about our business.
    • Implement of our business appropriately and smoothly.
    • Sales of security products and builder’s hardware.
    • Construction/installation and maintenance of security products and building hardware.
    • Development, manufacturing and sales of products which are important for a safe, secure and convenient/comfortable life.
    • Performance of the contract of entrusted business.
    • Facilitating business transactions with customers, such as business communications and sending greeting cards.
    • Introduction and explanation of the products and services.
    • Answering inquiries and consultations.
    • Management of access control at our facilities.

    <Personal information about employees, job applicants and retirees>
    • Management of the recruitment.
    • Management of the employment.
    • Contact of retirees to provide information, etc.
    • Confirmation the security of our branches and, confirmation the situation as well as contact to employees when accidents occur.

    <Personal information about shareholders>
    • Exercise of rights and to performance of obligations under the Companies Act.
    • Providing various convenience from our company regarding his/her position as a shareholder.
    • For shareholder management, including preparation of shareholder data which satisfies certain criteria prescribed in applicable laws and regulations.

    <Specific Personal information of employees, prospective employees, outside experts, shareholders, etc.>
    • Submit of the personal numbers of employees, prospective employees, outside experts, shareholders, etc. to administrative agencies, health insurance unions, etc. by including them in documents such as withholding tax slips for salary income, payment records, notification of qualification for health insurance and employee pension insurance, etc., in accordance with the laws and regulations.

2.Security control measures for protecting Personal Information

We will comply with relevant laws and guidelines and will take necessary and appropriate measures to prevent leakage, loss or tampering of personal information, and to safely manage personal information as follows (hereinafter referred to as “security control measures”).

  1. (1)Establishment of Basic Policies
    To ensure the proper handling of personal information, we have established basic policies as stated in "Privacy Policy"
  2. (2)To establish Discipline for handling of personal information
    We have established internal regulations to handle methods of personal data, responsible parties and persons in charge and their duties, etc.
  3. (3)Organizational security control measures
    We have appointed a "Personal Information Protection Manager" as a responsible person for handling personal information in our organizational structure, and have established a personal information protection management system and have controlled the personal information internally.
    In addition, we have a system to ensure that employees comply with internal regulations regarding security control measures, and to report and notify the "Personal Information Protection Manager" and other responsible personnel if they become aware of any fact or indication that an employee is in violation of the law or internal regulations.
    Furthermore, when it comes to outsourcing operations that handle personal information, we strictly supervise and monitor the subcontractors to ensure that the security control measures regarding personal information are strictly maintained.
  4. (4)Personnel security control measures
    Our company regularly provides education and training to learn about the proper handling of personal information to our employees.
  5. (5)Physical and technical security control measures
    In areas where personal information are handled, we control the access of employees and third parties, and take measures to prevent theft, such as locking and storing documents, media, and equipment that contain personal information.
    In addition, we control access to personal information and information systems that handle personal information, takes measures against computer viruses and unauthorized software, and monitors information systems.
  6. (6)Understanding of external environments
    Some of the personal data we handle are stored on servers located overseas.
    Applicable countries: United States, Canada
    For an overview of the personal information protection systems in the relevant countries, please refer to the results of the "Survey of Personal Information Protection Systems in Foreign Countries" published by the Personal Information Protection Commission.

3.Procedure for Requesting Disclosure, correction etc.

We accept inquiries for requesting disclosure of retained personal data (including disclosure of records for provision to third parties of retained personal data) or notification of the purpose of use, or requesting correction, cessation of use, cessation of provision to third parties (hereinafter referred to as “requesting disclosure, etc.),
For requesting disclosure, etc., please download the request form as shown below, complete the necessary items, enclose the identity verification documents indicated below, and mail your request to us. Please make sure to use delivery record mail service or simplified registered mail service to confirm the delivery record.

(1)Contact for requesting disclosure, etc.

Address 7F Daihatsu Nissei Ikebukuro Building, 3-23-14, Higashi-Ikebukuro, Toshima-ku, Tokyo, 170-0013
Contact Personal information complaint and consultation desk, Nihon Lock Service Co., Ltd
  1. (2)What are needed to submit relevant documents for requests
    1. 1)Personal Information Disclosure Request Form
    2. 2)Documents for identity verification (driving license, passport, My Number card (front side), health insurance card, pension book, foreigner’s residence card, etc.)
    3. 3)If requesting through your legal representative, in addition to the aforementioned request form and identity verification documents of the representative, a document to certify that he/she has a legal right must also be submitted.
    4. 4)If requesting through your voluntary representative, in addition to the aforementioned request form and identity verification documents of the representative, our designated power of attorney and a seal registration certificate of the mandator must also be submitted.

* If the submitted documents contain the insurer number, insured person symbol/number, individual number, or other personal information that requires special care, please black out such symbol/number in advance. If such information is not blacked out when we receive the documents, we will black out at our side and will not acquire it.

* Please download our designated form from the following link:

<Request form>

(3)Fee for requests for disclosure

We charge a fee for any request to disclose or notify purposes of utilization. Fee for each request is 1,000 JPY. Please enclose 1,000 JPY worth of postage stamps with the documents for submission.
In cases which the fee is insufficient or which the fee is not enclosed with the documents for submission, we shall notify the person making the request to that effect. If the payment is not made within a certain period of time, we shall deem that no request for disclosure or notification of purposes of utilization has been made.

(4)Method of responding to requests for disclosure, etc.

  1. (1) For requesting notification of the purpose of use, any disclosure of retained personal data or disclosure of records of provision to third parties, we will reply using the method selected by the applicant on the “request form” in section (2) in principal. (However, if it is difficult to respond by the selected method, we will reply by sending documents by post.)
  2. (2) For requesting correction, supplementation, deletion, cessation of use or cessation of provision to third parties, we will notify you by phone or e-mail that we have taken necessary actions.

(5)Cases in which Nihon Lock Service cannot respond to requests for disclosure

In the following cases, we shall not be able to comply with requests for disclosure of personal information. We appreciate your understanding in these cases.

  1. (1)In case of which there is a deficiency in the documents which you have submitted.
  2. (2)In case of which the principal's identity cannot be confirmed.
  3. (3)In case of which the agent’s identity cannot be confirmed when requests for disclosure are made by your agent.
  4. (4)In case of which the personal information on the documents submitted does not match with what we are holding.
  5. (5)In case of which disclosure would constitute a violation of law or another regulation.

4.Regarding complaints or inquiry about handling of personal information

If there is any inquiry/complaint regarding the handling of personal data, please contact by mail, phone or through our contact form.
Please note that we cannot accept the request/inquiry by visiting our office directly.

<Contact for inquiries regarding handling of personal information for disclosure.>

Address 7F Daihatsu Nissei Ikebukuro Bld., 3-23-14, Higashi-Ikebukuro, Toshima-ku, Tokyo, 170-0013
TEL +81-3-5952-3090
(Reception time: 9:00~17:00, except Saturday-Sunday, Summer vacation, New year’s vacation and Company’s days-off)
Contact form Inquiry regarding personal data

Nihon Lock Service Co., Ltd. is a member of the authorized personal information protection organization listed below.

Name of authorized personal information protection organization Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Contact for requesting complaint resolution

Personal information protection consultation service office

* This is not a contact for inquiries regarding products and services provided by Nihon Lock Service.

Address Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan
TEL +81-3-5860-7565


Please contact below for inquiries.

Contact form